2021-2022 Broadway Subscriber Renewal

Our long intermission is finally almost over! We have missed you, and are thrilled to announce that touring Broadway is coming back to Juanita K. Hammons Hall with a “beautiful” 2021-2022 season!

Broadway Subscribers should be receiving information in the mail about renewing for the upcoming season. Please note that there are two copies of your renewal invoice – one to complete and return to us with your payment, and one to keep for your records. If you would like to purchase additional season tickets or make other changes to your subscription, please be sure to indicate that on your renewal form.

For your convenience, you may choose to renew your Broadway season tickets online. We have made some updates to our ticketing system over the last several months, so you may notice some changes when ordering tickets online.

Step-by-step directions for renewing online with My Tickets are below. If you have already created a My Tickets account, you will not need to create a new one – just log in as usual. If you wish to renew online and have not created an account previously, please sign up using the email address located at the bottom of your renewal form, so your new online account will sync up correctly.

If no email is listed there, it means you have not provided us with an email address. Please contact the box office prior to creating a My Tickets account, so we can add your email into our system.

Thank you for supporting touring Broadway – we can’t wait to see you at the Hall!

2021-2022 Broadway Series Show Dates and Times

Broadway Season Ticket Online Renewal Instructions

We encourage you to read through this tutorial in its entirety before you begin, in case you have questions or concerns.

  • Choose the following renewal link, then follow the instructions below:

  • Choose “Create a New Account” and be sure to enter the email address listed on the bottom of your renewal form, so your new account can be linked with your existing one. (When you log in for the first time, you will be asked to accept the terms of the My Tickets website.)
  • Next, choose the three line icon in the upper right corner of the screen, and select “My Account.” Review your contact information and make any corrections if necessary. This will help ensure we have accurate records.
  • Once you have done that, choose “Renew/Make Payments” (on the left side of the screen) where you will find your Broadway season ticket order.
  • Select the package(s) you would like to renew, then use the drop-down menu to select “Full Payment.”
  • Choose “Renew,” and you will be forwarded to your cart screen.
  • Please verify the series, number of seats and seat location as well as your address for ticket delivery. If any account information is incorrect, you can use the “My Account” tab to make changes before continuing, but your renewal transaction will start over.
  • The prices listed for each season ticket is the full dollar value of that seat, including all applicable facility and handling fees.
  • If you feel the prices listed are incorrect, we will need to fix them for you in the system before you can complete your renewal online. Use the red “Cancel Order & Exit” button at the very bottom of your page to avoid payment and then choose “Log Out” at the top of the page to exit My Tickets completely. Please call the ticket office at 417-836-7678 so we can update this information for you (if applicable).
  • If the prices and seat assignments listed are correct, please continue to the payment screen. There you will enter your credit card information for payment. Any cards you have used in the past may be available in the “Select Card” drop-down menu, but you may choose to “Add Credit Card.” You can also “Split Payment” if you wish to make partial payments on additional cards at the same time.
  • Once you have completed entering and selecting your payment information, be sure to select the check-box that affirms “I agree to the above terms and conditions” so you can “Submit Payment.”

Congratulations! You are all set. You will receive an email confirmation receipt of your transaction.