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Juantita K. Hammons Hall for the Performing Arts
  • 525 S. John Q. Hammons Pkwy

  • Springfield, MO 65806

  • Box Office 417-836-7678

Patron Accessibility

 

Juanita K. Hammons Hall is committed to making our facility accessible to all patrons. The Hall provides many services to patrons with accessibility needs, which can be found in the information below. If you have any questions about these services, please contact the Box Office at 417-836-7678. Please note: it is imperative that you inform the ticket representative of any accommodation needs that you may have at the time of your ticket purchase, as the representatives are not able to ask anything ADA-related unless you inform them of your needs. Patrons requiring accommodations are strongly encouraged to purchase their tickets by calling 417-836-7678, or in person at the Box Office. 

Accessible Restrooms

Hammons Hall is equipped with accessible restroom facilities on the orchestra, lower mezzanine, and upper mezzanine seating levels.

Assistive Listening Devices

Assistive Listening Devices are available for most performances at the Hall. Ask an usher or staff member where to get a device before the performance. Patrons will be asked to keep a photo I.D. at the assistive listening device station until the device is returned.

Large Print Programs

Large print programs are available for all performances that utilize programs. Requests for these programs must be made to the Hammons Hall Business Office (417-836-6776) at least two weeks prior to the performance.

Sign Language Interpretation

Hammons Hall can provide sign language interpretation for patrons with hearing disabilities for most performances. Requests for an interpreter should be made at time of ticket purchase and should go directly through our Box Office (417-836-7678). Our Box Office has designated seats that will enable the best line of sight for patrons to see an interpreter. Please note that requests require a 30 day notification in advance of show date. Please contact us for more information on events that offer sign language interpretation.

Wheelchair Accessible Entrances and Seating

All entrances to the Hall are accessible from the street level with no stairs. In addition, there is an elevator in the facility that goes to all seating levels.

Hammons Hall has wheelchair accessible seating on the orchestra level. In addition, there are also seating options for guests with visual, hearing and mobility impairments. Please note: most seating locations in the auditorium require the patron to walk on an incline or use stairs. To ensure the best seating option, patrons are encouraged to inform the ticket representative of any needs at the time of their ticket purchase.

Parking

Limited accessible parking and passenger drop-off/pick-up zones are located on the south and north entrances of the facility, off of Cherry Street and Elm Street respectively. Hammons Hall usher staff are available to assist patrons into the facility from these zones beginning one hour prior to most performances. Additional accessible parking is located in the parking garage located directly west of the facility.

Service Animals

Service animals are welcome inside the Hall and must remain on a leash or in a harness at all times. If you intend to bring a service animal to an event, please notify your ticket representative at the time of purchase so that an aisle seat may be reserved for you. While Hammons Hall recognizes the importance of comfort animals, those animals are typically not allowed in the facility. As with any patron, if the service animal becomes a disruption to the performance or surrounding patrons, the patron will be asked to leave the facility with the animal.

WE’RE HERE TO HELP!

If there is anything we have forgotten or anything we can do to make your visit more convenient or comfortable please contact us via the contact page at HammonsHall.com or call the Box Office at 417-836-7678.