Ticket Services

Ordering Tickets

The Hammons Hall box office is currently closed for in-person transactions this summer. The Missouri State Tix box office at Great Southern Bank Arena is open Monday-Friday 11am-3pm for in-person and phone transactions. You can always purchase tickets 24/7 online here at HammonsHall.com. 

After hours box office inquiries can be sent to MissouriStateTix@MissouriState.edu.

Beware of Ticket Scams and Third-Party Sellers

and MissouriStateTix.com are the ONLY official ticketing services for Juanita K. Hammons Hall for the Performing Arts events. Tickets sold online at any other web location may reflect inflated pricing and/or speculative seating options.

Juanita K. Hammons Hall cannot assume responsibility for unauthorized ticket purchases.

If you purchase tickets from another website or ticket broker, we cannot guarantee that those tickets are valid. If there is a problem with tickets purchased from third-party companies, we will not be able to assist you.

If you believe you are victim of a ticket scam, please use the following information to file a complaint with your state attorney general or the Better Business Bureau (BBB).

Missouri Attorney General
Select “Submit a complaint.”
Then complete a survey and print a PDF form to mail, or call 1 (800) 392-8222.

Better Business Bureau 
405 N Jefferson Ave
Springfield, MO 65806
Phone: (417) 862-4222
Hours: 8 a.m.-3:30 p.m.
Service reps available: 9 a.m.-4 p.m.
Email: bbb@springfieldbbb.org

Group Tickets

Discounts for groups are available for many events at Hammons Hall. Visit our group sales page for more information.

Family Friendly Performances

Family Friendly Performances logoA number of events at Juanita K. Hammons Hall are particularly appropriate for families, and we encourage you to enjoy these events with your children. In general, children under two years old who will sit on a parent’s lap may enter the theatre without a ticket, and all children two years old and over must have a ticket to attend events. Age parameters for ticket purchase at some performances may differ. For events not specifically geared for young audiences, parents are asked to use discretion when bringing young children. If children are disruptive to other patrons during a performance, parents will be asked to leave the theatre with the child.

Educational Activities

.EDU logoEducational activities — which may include an Introduction to the Performance, special school performances, master classes or other residency activities — are listed with their associated performances throughout the website. Unless otherwise noted, Introduction to the Performance sessions begin 45 minutes prior to curtain time on mezzanine lobby level 5. Visit our education page for additional information.

Special Services

  • The Hall is fully accessible to the disabled and wheelchair seating is available — please inform the ticket agent of your needs at the time of ticket purchase.
  • Easy-to-use hearing augmentation equipment is available free to audience members. These units may be checked out at the house manager table on lobby level 3.
  • Disabled parking spaces are reserved on the north and south sides of the Hall, in the covered parking garage west of the building, and on lots nearby.

Seating Holds

Seating begins approximately 30 minutes prior to curtain. As a courtesy to performers and to audience members, we cannot always immediately seat patrons who arrive after the beginning of the performance. Latecomers will be admitted at an appropriate break in a performance, or after artist-designated seating holds.

Have a Change?

Although we cannot make refunds, we may be able to exchange your tickets. Some restrictions may apply:

  1. Broadway tickets can be exchanged for another performance of the same show, but cannot be exchanged from one production to another
  2. Other restrictions on ticket exchanges may pertain to certain shows

Exchanges must be made in person at the box office at least 24 hours prior to the original performance; no exchanges without return of original tickets! A $1.00 per ticket service charge applies for all ticket exchanges. No refunds due to ticket price variances